AI-Driven Feedback Loops in Digital Technologies: Psychological Impacts on User Behaviour and Well-Being
Arxiv ยท Dec 2024
The rapid spread of digital technologies has produced data-driven feedback
loops, wearable devices, social media networks, and mobile applications that
shape user behavior, motivation, and mental well-being. While these systems
encourage self-improvement and the development of healthier habits through
real-time feedback, they also create psychological risks such as technostress,
addiction, and loss of autonomy. The present study also aims to investigate
the positive and negative psychological consequences of feedback
mechanisms on users' behaviour and well-being. Employing a descriptive
survey method, the study collected data from 200 purposely selected users to
assess changes in behaviour, motivation, and mental well-being related to
health, social, and lifestyle applications. Results indicate that while feedback
mechanisms facilitate goal attainment and social interconnection through
streaks and badges, among other components, they also enhance anxiety,
mental weariness, and loss of productivity due to actions that are considered
feedback-seeking. Furthermore, test subjects reported that their actions are
unconsciously shaped by app feedback, often at the expense of personal
autonomy, while real-time feedback minimally influences professional or
social interactions. The study shows that data-driven feedback loops deliver
not only motivational benefits but also psychological challenges. To mitigate
these risks, users should establish boundaries regarding their use of
technology to prevent burnout and addiction, while developers need to refine
feedback mechanisms to reduce cognitive load and foster more inclusive
participation. Future research should focus on designing feedback
mechanisms that promote well-being without compromising individual
freedom or increasing social comparison.
Keywords: Autonomy, Feedback loops, Mental well-being, Motivation,
Technostress
Read paper